The purpose of this Independent Study (IS) is to study and compare the satisfaction of the housing mortgage users of the Kasikornbank PCL at Minburi District in Bangkok Metropolitanregarding product price promotion distribution places and personnel categorized to gender age status education level income occupation housing mortgage usage in other financial institutionsand the amount of credit line needed. The result from the study indicated that the service users collectively showed high level of satisfaction. It was found that the sample group showed high level of satisfaction to 2 topics i.e. highest in the product and followed by the personnel. When comparing service of users having different gender age status education level income and occupation collectively and perspectively it showed statistically insignificant differences while users of housing mortgage in other different financial institutions and users who need different amount of credit line collectively it showed statistically significant difference in satisfaction of the housing mortgage users of the Kasikornbank PCL at Minburi District in Bangkok Metropolitan at the level of 0.05.