The cross-cultural customer experience and the service environment were two of the most important aspects of retailing that should be prioritized particularly in pharmacy shops. This research investigated the retail experience at the pharmacy store from the perspectives of people from a variety of diverse backgrounds and different geographical locations. The interview was planned and performed by the researcher using a semi-structured format. Participants were recruited from a variety of community-based pharmaceutical shop during the pandemic in the Bangkok areas. The researcher applied convenience sample with the assistance of the owner of the pharmaceutical shop. The analysis of the data was transcribed verbatim and analyzed for key themes via manual inductive coding and constant comparison. The research participants shared their personal experiences with purchasing drugs and associated items during the pandemic. They were also exposed to the stores atmosphere and sanitary environment. Misappropriation of retail space might be caused by dissatisfaction with the shopping experience. A variety of behavioral strategies that improved the retail experience such as creating a dedicated section in the shop for relevant items or updating the in-store environment may help improve the retail experience for customers. The authors provided suggestions for how retailers might use their newly acquired knowledge about consumer behavior. Each of these themes also offered the possibility of further investigation in the future.

This research studied the factors that affect the efficiency of phosphate reduction in the wastewater of the washing process with CaCO3 and CaO produced from eggshell and mussel shell. The study found that the optimum condition for adsorption when using CaCO3 from eggshell is to adjust the pH to be equal to 10 take 15 minutes to absorb and add 1 gram of sorbent which can reduce the phosphate content by 25 percent and when changing the adsorbent to CaO the optimum condition for phosphate removal is to adjust the pH to 7 take 15 minutes to absorb and add 1 gram of adsorbent which can reduce the phosphate content by 24 percent. The optimum conditions for adsorption when using CaCO3 from mussel shell were to adjust the pH to 10 take 45 minutes to absorb and add 1 gram of sorbent which can reduce the phosphate content by 25 percent and when changing adsorbents to CaO the optimum condition for phosphate removal is to adjust the pH to 10 take 15 minutes to absorb and add 3 grams of adsorbents which can reduce the phosphate content by 24 percent. In addition when studying the adsorption of impurities in the wastewater such as conductivity turbidity COD and BOD it is found that the optimum reduction conditions can reduce the impurities of the parameters that mentioned above were 19.32 2.60 54.77 and 16.67 percent respectively. CaCO3 and CaO produced from eggshell and mussel shell can be used to absorb impurities in wastewater before releasing into natural water sources.

The purpose of this study is to produce the soil improvement materials from food waste and water hyacinth by using a dehydration process. The experiments were divided into two parts : 1) the study of the optimum temperature and time for converting food waste and water hyacinths to soil improvement materials by determining the temperatures of 100 °C 150 °C and 200°C in the periods of 1 hour 2 hours and 3 hours respectively 2) the study of nutrient content in the materials before and after mixing into the soil for 5 days. The soil used in the experiment was sampled from Sai Ma Subdistrict Nonthaburi Province. The parameters used to evaluate the ability to improve the soil quality were soil moisture pH electro conductivity total nitrogen total phosphorus total potassium and organic matter. The results showed that the optimum temperature for drying the food waste was 150°C for 2 hours and the optimum temperature for drying the water hyacinth was 200°C for 3 hours. When the materials were mixed into soil it found that the soil drainage was improved. Mixing the materials into soil could increase the pH value from 5.2 to 5.4 and increase the electrical conductivity from 0.72 mS/cm to 14.78 mS/cm. Besides the plant nutrients including Nitrogen phosphorus and potassium also increased after adding soil improvement materials.

The purposes of this research were to compare the differences of the individual characteristics with performance of employees in state- owned enterprises. To study motivation affecting the work efficiency of the employees in the state enterprise unit. To study the principles of good governance affecting the work efficiency of employees in state enterprise agencies. To study of motivation and good governance principles affecting the efficiency of work performance of employees in state enterprise units The sample used in this study was 56 employees of state enterprise organizations in Thailand. 370 people by distributing questionnaires as data for data collection. The statistics used for data analysis were frequency percentage mean and standard deviation t-test f-test (One Way ANOVA). The relationships were used in Pearson s correlation analysis. Multiple linear regression analysis. The analysis results showed that personal characteristics such as gender age education level Income per month job position job duration. There are no significant differences in the efficiency of the performance of the employees in state enterprise units. Motivation affects the efficiency of work performance (quality of work) of employees in state enterprise units at a moderate level. Motivation affects the efficiency of work performance (quantity of work) of employees in state enterprise units at a moderate level. Motivation affects the efficiency of work performance (time) of employees in state enterprise units at a moderate level. Motivation affects the efficiency of work performance (operating cost) of employees in state enterprise units at a moderate level. Good governance affects work efficiency (quality of work) of employees in state enterprises are at a high level. Good governance affects work efficiency (the quantity of work) of the employees in the state enterprise department is at a medium level. Good governance affects work efficiency (time) of the employees in the state enterprise department was at a medium level. Good governance affects work efficiency (operating expenses) of employees in state enterprise departments are at a medium level. Motivation and good governance principles affect work efficiency (quality of work) of employees in state enterprises are at a high level. Motivation and good governance principles affect work efficiency (the amount of work) of employees in state enterprise departments at a medium level. Motivation and good governance affect the efficiency of work (time) of employees in the department at a moderate level. Motivation and good governance principles affect work efficiency (operating expenses) of employees in state enterprises at a medium level. With a statistical significance of 0.05 .

This research aims to study 1) personal factors affecting the performance of Thai commercial bank employees 2) motivation affecting the work performance of Thai commercial bank employees 3) self-development affecting the work performance of Thai commercial bank employees 4) the work performance of Thai commercial bank employees. The population for this research was 162093 Thai commercial bank employees. The sample size of 383 people was determined using Krejcie & Morgan. The data was collected from Google Form questionnaires. The statistics used to analyze the data were frequency percentage mean and standard deviation. The statistics used to test the research hypothesis were T-test one-way analysis of variance the pair test by the Scheffe method and single linear regression analysis statistics. The results showed that most of the samples were female employees between 21-30 years of age a bachelor’s degree single status income in the range of 15001-25000 Baht and a working period of 5-10 years. The respondents had their opinion level of motivation factors happiness factors and self-development factors affecting the work performance of Thai commercial bank employees. It was found that the sample group had the highest opinion level in the overall opinion level. The results showed that the respondents had an opinion level of the work performance of Thai commercial bank employees. It was found that the sample group had the opinion level as a whole at the highest opinion level. The results of hypothesis test 1 revealed that personal factors such as gender age educational level status income and working in different departments had no effect on the performance of Thai commercial bank employees. Statistically significant at the 0.05 level and personal factors such as differences in the working period. Factors affecting the performance of Thai commercial bank employees at a statistically significant level of 0.05 and personal factors such as age education level income working period. When testing the hypothesis classified by aspects the efficiency of work of Thai commercial bank employees differed. Therefore the difference was tested by pair using Scheffe’s method. The results of hypothesis test 2 revealed that motivation affects the performance of Thai commercial bank employees. The correlation coefficient (R) = 0.858 adjusted R^2= 0.753 was statistically significant at the 0.05 level. The results of hypothesis test 3 revealed that self-development affects the efficiency of Thai commercial bank employees. The correlation coefficient (R) = 0.640 adjusted R^2= 0.40 was statistically significant at the 0.05 level.