The objective of the research is to identify the problems and needs in developing the English communication skills in the workplace of front office hotel staff in Nakhon Ratchasima province. The sample of the study are 420 front office hotel staff in management and operational level selected by using the area random sampling. The data collection approach employed in this study was mix method both questionnaire and interview. The collected data were then analyzed and compared by using frequency percentage mean and standard deviation. The findings were as follows: 1. Four English language skills (listening speaking reading and writing) are essential for all staff and listening is considered as the most important followed by speaking. 2. The main problems of using English in the workplace are writing and reading due to lack of confidence unfamiliarity with the grammatical structure and vocabulary. 3. All staff are desirable to develop English communication skills especially speaking and listening in different situation duties and responsibilities.

The study entitled “Education 4.0: An Evaluation of Students’ Attitudes towards Using Mobile Applications for English Language Learning” a mixed-method research aims to find out what are the students’ attitudes towards the use of mobile assisted in language learning what factors result in the acceptance and the use of mobile applications for English language learning and what are the application features responding to the students’ needs. The participants in this study were selected based on the convenience sampling method. They were undergraduate students studying at the tertiary level from the first-year to the fourth-year in the Faculty of Liberal Arts Rajamangala University of Technology Phra Nakhon in the academic year of 2020. The total number of participants was 131 university students. The research instruments used for data collection was questionnaire which can be divided into four parts as follows: Part 1 general information Part 2 mobile applications used for English language learning Part 3 factors affecting the acceptance and the use of mobile applications for English language learning and Part 4 open-ended questions for additional information and suggestions so as to develop the features of mobile assisted in English language learning responding to the students’ needs. The data obtained from the questionnaire were divided into two types. The quantitative data such as the scores from 4-point Likert scale were analyzed by using descriptive statistics for example frequency percentage mean and standard deviation. In addition to the qualitative data the students’ written opinions were analyzed by using textual analysis word clouds and sentiment analysis of users’ attitudes towards the use of mobile applications for English language learning. Most participants in this study were female university students whose age ranged from 18 to 22 years old. These participants filled in the four rating scale questionnaire: 4 strongly agree 3 agree 2 disagree and 1 strongly disagree to report their attitudes towards the use of mobile applications for English language learning. The results of the study showed that most participants frequently used Youtube and Facebook to develop their vocabulary. The individual factors such as gender age and English language proficiency were not correlated with the acceptance and the use of mobile application for English language learning. The participants also reported that they strongly agreed on the performance expectancy and the perceived usefulness with a low to moderate correlation in each factor. According to the descriptive analysis and textual analysis the results reported that these university students showed positive attitudes towards the use of mobile applications for English language learning because it was easy fast and could access information quickly. One possible explanation for this was their age group. These participants were the members of generation Z who were born with innate digital literacy and the advancement of technology. They were also familiar with social media. However one of the limitations in the study was data analysis since the results of sentimental analysis and textual analysis might be influenced by word segmentation approach. For the content of English the differences between general English and English for Specific Purposes did not result in any decisions on using the mobile application for English language learning.

This research aims to study 1) to develop listening and speaking English students of Rajamangala University of Technology Phra Nakhon provide higher efficiency 2) to compare the achievement of listening. English speaking students of Rajamangala University of Technology Phra Nakhon before and after the experiment 3) to enhance the students self-learning of Rajamangala University of Technology Phra Nakhon using correct sentences to communicate in daily life 4) To produce teaching materials to be used by English language instructors or support staff within the Faculty of Liberal Arts. Rajamangala University of Technology Phra Nakhon in preparation for the ASEAN Community in 2015. Experimental study was conducted by using the selfaccess multimedia computer program to practice listening and speaking English skills. The researcher created 3 lessons to take the test in 8 weeks 3 lessons for 1st year Tourism students in Faculty of Liberal Arts Rajamangala University of Technology Phra Nakhon. There are 30 students enrolled in English 2 in the second semester of academic year 2013. The instruments used in this study were 1) to practice listening and speaking English skills 2) achievement test listening and speaking English. The data were analyzed by percentage. The results showed that the attitude of the students towards self-access computer multimedia practice in listening and speaking English skills. Overall found the average level of attitudes that influence decision making was good in 87.6%. After using the multimedia computer program students have well 84.71% in listening and the attitude of the students towards computer multimedia speaking was good in 85.23%.

The objectives of The Prototype of Mobile Application on Professional Technical Terms for University Students of Faculty of Business Administration Rajamangala University of Technology Phra Nakorn were as follows: 1) to design prototype of of Mobile Application on Professional Technical Terms for University Students of Faculty of Business Administration Rajamangala University of Technology Phra Nakorn and 2) to assess teachers and students’ expectations and satisfaction towards the Prototype of Mobile Application on Professional Technical Terms for University Students of Faculty of Business Administration Rajamangala University of Technology Phra Nakorn The random sample consisted of 50 teachers and students. The tool used in this research was a questionnaire. The data were analyzed by a percentage means and standard deviation. . The research details were as follows: General data – there were 50 total respondents (100%). The majority were female (54%) and 60% of respondents were in the 20-24 year-old range 40% education level from a Bachelor of Business Administration and 30% of Accounting Major Samples expectations and satisfaction– the level of expectations was high at X = 4.71 S.D.= 0.42 and the level of satisfaction was similar at X =4.67 S.D.= 0.47 From expectation and satisfaction it was found that there was the highest level of expectation and satisfaction. It can therefore be concluded that this research has achieved the objectives.

This study aims to develop interactive learning interactive Chinese modern andeasier to understand. To increase student achievement before and after learning. And satisfaction of learners with interactive learning interactive learning in Chinese. The samples to compare student achievement before and after learning and satisfaction of students in the ninth grade at one school Photisarn Pittayakorn. Phuttamonthon 1 Bang Bang Ramat Bangkok 2 classrooms of 36 people divided into two groups: a control group and an experimental group of 18 people 18 of them using a questionnaire to collect data. The statistics used for data analysis were frequency percentage mean standard deviation. And t test (t-Test) results showed that: 1) the development of interactive learning interactive Chinese modern and more easily understood 2) achievement after learning with the learning materials. interactive Chinese learning higher than before and 3) the students are satisfied with the media in an interactive learning Chinese at a high level.