The purposes of the study were to investigate 1) personal factors of practitioner level personnel working in Information Technology Department at Faculty of Medicine Siriraj Hospital Mahidol University 2) personnel’s organizational commitment levels and 3) compare personnel’s organizational commitment levels. The population in the study was 155 employees working in Information Technology Department at Faculty of Medicine Siriraj Hospital Mahidol University employing survey study. The data were collected through the questionnaire and analyzed by frequency distribution percentage distribution mean and standard deviation. The result of the study revealed that most of the employees working in Information Technology Department at Faculty of Medicine Siriraj Hospital Mahidol University were single females ranging from 21 to 30 years of age with average 20001 - 30000 Baht income and having bachelor degrees. They had worked in technical and practical employment at the Information Technology Department for average one to five years. The Information Technology Department personnel’s organizational commitment levels were high. When looking into each aspect the highest aspect was psychological commitment followed by high normative commitment and average retention commitment. The comparison result of personnel’s organizational commitment levels of the employees working in Information Technology Department at Faculty of Medicine Siriraj Hospital Mahidol University categorized by personal factors such as gender age income education marital status work retention revealed differences concerning psychological retention and normative commitments.

The purposes of the research were to study satisfaction and expectation level and to compare satisfaction and expectation of enterprises toward the communication skills of undergraduate students of Rajamangala University of Technology Phra Nakhon. The random sample consisted of 145 enterprises. The tool used in this research was a questionnaire. The data were analyzed by a percentage means and independent samples t-test. The result revealed that the level of satisfaction and expectation of enterprises toward the communication skills of the undergraduates was highly rated at 3.71 and 4.30 respectively. Concerning the satisfaction the use of polite spoken language with other people time and situation reached the highest level (4.06) but the lowest level (3.26) was the correct pronunciation of words. In addition although there was a significant difference in the employers’ sex their expectation was not different except the satisfaction.

This research is an exploring research to be connected with the main purpose of learning about the satisfactions in working as other sides for supporting personal consists of supporting for government officers supporting for government staffs university staffs permanent employees and temporary employees in total 635 people. There are only 360 people of samples from the total as mentioned to be analyzed the factors and other satisfactions the result of this research is the level of surrounding factors in working as showing the average rate for all over as the normal level. In comparing with the personal factor and satisfaction were found that Male are much more than Female about satisfaction in all factors mentioned. And also single government staff there is most of satisfying than married and divorced status. Additionally the level of satisfaction will be reduced respectively as referring with ages type of working opportunity colleague and facilities but the satisfaction of reward will be much more which is depended on ages. Moreover the experienced staff will be much satisfied as follows: Type of working Reward Opportunity and Facilities but another side to be less satisfied are Colleague. However the responsibility of members in their family will be less satisfied almost all sides. Another thing the position is the most of satisfying colleague & facilities are next and reward & opportunity to be promoted as the last one. Moreover chief executive position satisfies more than head of department and operation respectively. Noise temperature dust smell air flow and colleague are the surrounding factors to be reflected with the satisfactions.