The objectives of this research are 1 to study the facultystaffand students of Rajamangala University of Technology phra NakhonBangkok Commeraial Campuss assessment of services rendered by Academic Resource Center (ARC) and awareness of various kinds of services;2 to compare the sub-samples rating and awareness; and 3 to study the problems and recommendations regarding ARCs servies voiced by the sample. Data from 507 surveyed samoles were analyzed by using descriotive statistics i.e.percentagemeanand standard devition; and t-test.

The purpose of this research study is to investigate student’ attitude and evaluation on remedial program in Technical English 1. 10 subject in this experiment were each first-year Computer Technology and Mechanical Technology undergraduate students at Rajamangala University of Technology Phra Nakhon North Bangkok Campus. The group was divided into 2 groups of 5 student each according to their major subject. The group was divided into 2 groups of 5 students each according to their major subject. The instruments used for data collection were questionnaire and semi-structured interviews. When students learned English they used a remedial program through Web Based Instruction. The questionnaire and semi-structured interviews were given to the students after finishing the remedial program. The finding of this research study revealed that computer Technology undergraduate students used more e-Learning than Mechanical Technology students. Mechanical Technology undergraduate students attitude toward the remedial program are more positive than Computer Technology undergraduate students. Both groups were satisfied with respondent evaluation immediately. Suggestions and implications concerning how to adapt the remedial program through website and how to use e-Learning are give.

The objectives of the study were to find the arrival rate of applicants who applied to study at Rajamangala of Technology Pra Nakhon North Bangkok Campus the service rate of admission officers and to analyze queuing system in order to improve the admission system. The sample was 1722 technical students who applied to study in 10 divisions in 2007 and 2008. The plication date was collected every 10 minutes in each one-hour period from 09.00 am. to 16.00 pm. For 6 days. The study found that the distribution of the number of applicants was Poisson distribution. The highest arrival rate 1.29 student/min was at the second period and the lowest arrival rate 0.06 students/min was at the sixth period. The Distribution of service time at each station was exponential distribution. The highest service rate 0.67 min/student or 1.49 students/min was at the second station entering data into a computer. Queuing analysis in this study was series network. The analysis found that the highest expected number of applicants in the system 150 student/hour was at the first station in the second period and in the sixth period there was almost none. The highest expected number of applicants in the queuing system107.40 student/hour was at the first station in the second period The highest expected waiting time in the system.1.92 min/student and in the queuing system 1.37 min/student were at the first station. The probabilities of none of applicants in the system at the first the second and the third station in the sixth period were high 0.97 0.95 and 0.98 respectively. The proper value of the expected number of applicants in the system set in this study was not more than 60 student/hour and not less than 30 student/hour. The proper value of the waiting time in the system was not more than 1 min/student and not less than 0.5 min/student for stations for stations with more than one servers. The analysis found that at the first station one more server should be added in the second the third and the forth period and one less server should be reduced in the sixth period.

The purpose of this study was to expectation toward academic and student personnel services of student in Rajamangala University of Technology Phra Nakhon. The subject was randomly selected from the undergraduate student of Rajamangala University of Technology Phra Nakhon in the academic year 2007 by using the simple random sampling technique about 350 students. The instruments used in this study were questionnaires on the expectation toward academic and student personnel services. It was divided into eight sections that Curriculum and Teaching Learning process Assessment and Evaluation Academic environment and Library Food services Health services Financial aid Guidance and Counseling Extracurricular activities. The study found out that the students had the most expectation to Academic environment and Library. The second was Assessment and Evaluation. The third was financial aid. And the last was Guidance and Counseling. Exception there was no significant difference between the attitude of the students whose home town in Bangkok and in the rural area toward the expectation for academic and student personnel services.