The objectives of this study wree to: 1) study the administration of student support system of elementary schools under Bangkok elementary education service area office according to the opinion of administrators and consulting teachers and 2) compare the opinions of administrators and consulting teachers about the student support system classified by gender age education level and work experience. The sample was composed of administrators and consulting teachers total 287 people. The research instrument was a questionnaire with reliability of .95. The statistics for data analyses were percentage mean standard deviation. The mean different was tested by t-test and ANOVA. The research revealed that : 1) The opinions to the administrators and consulting teachers as a whole found at moderate level and 2) the comparisons of the opinion of administrators and consulting teachers classified by gender t-test found different genders differently at .05 level of significance. For age education level and work experience used ANOVA found the different ages opined differently at .05 different education opined differently at .05 level of significance and different work experience opined indifferently on two aspects student development promotion and student transferring were not different. The other aspects were different at .05 level of significance.

The main objectives of this study were to study 1) problems of administration 2)the improvement guidelines and 3) comparing some sample groups’ comments to the overview of the administration improvement guidelines by the uses of modern technology and social network for people services of the police hospital. This study was a survey research using questionnaires which passed through quality including validity check and reliability check at 0.89 level. Total samples of 625 were patients receiving all outpatient services calculated by taro Yamane’s formula at the confidence level 94% The 458 sets of questionnaire were collected equal to 73.28% of the total samples. Statistics used in this study were percentage mean standard deviation and t-test. The study results showed that 1) the main problem was the Police Hospital operating by bringing modern technology and social network for people services is lack of an endeavor and care for the people; 2) the main improvement guidelines is the top executives of the police hospital should create knowledge understanding and be a good role model serving people with honestly endeavor and empathy. Meanwhile Police Hospital should set policies and plans which are clear and continuous to use modern technology training and develop all staffs to be ready for effective communication by using modern and universal hardware/software technology and social network for people services; 3) males and females undergraduate and bachelor’s degree or higher have no different opinions on the overall management improvement approach.

The purposes of this research were: 1) to study the effectiveness of customer relationship management influence the customer trust on service quality on private vehicle inspection service in Phra Nakorn Si Ayutthaya 2) to study the customer loyalty influence the customer trust on service quality on private vehicle inspection service in Phra Nakorn Si Ayutthaya. 3) to study the effectiveness of customer relationship management influence the customer loyalty on private vehicle inspection service in Phra Nakorn Si Ayutthaya. The samples in this study were 325 Banpan private vehicle inspection service’s customers in Sena district Phra Nakorn Si Ayutthaya province. The data were analyzed by using frequency percentage mean standard deviation and Multiple Regression Analysis. The results found that the opinion levels on effectiveness of customer relationship management in overall and each aspect was found that the customer engagement customer hearing customer suggestion customer retention and customer prospecting were at the high level. The opinions level toward the customer trust on service quality was found at highest level in overall. The opinions level toward the customer loyalty was found at high level in overall. The result of hypothesis test found that the effectiveness of customer relationship management in customer suggestion customer retention and customer prospecting were influenced the customer trust on service quality. However the customer engagement and customer hearing were not influenced the customer trust on service quality. The customer trust on service quality were influenced the customer loyalty. The effectiveness of customer relationship management in customer engagement customer suggestion customer retention and customer prospecting were influenced the customer loyalty however the customer hearing were not influenced the customer loyalty.

The objectives of this research were 1) to study the guidelines for Administration of Rajamangala University of Technology Phra Nakhon towards Digital University 2) to study the policy recommendation of the executive for the administration towards Digital University. The researcher proceed this research with the Exploratory Sequential Design one type of the mixed research method which is firstly conducted with Qualitative Research through the recommendation form the interview of the executive in order to create the questionnaires. Then it is processed statistical data with package program for approving the conclusion result of the Qualitative Research in order to have the more complete conclusion of research. The research indicated that the Executive give recommend of the guidelines for Administration towards Digital University as follows: 1) Guideline for Human Resources Management; the university must have personal with knowledge Skills of using technology and language and must maintain the human resources with knowledge. The head for the university must be modern personality to the key of Digital University. 2) Guideline for Financial Management; the university must have sufficient budget for Digital University Policy proceeding Earn money from education and research grants and also have an investment for procurement in order to be ready not less than other universities 3) Guideline for Organization Management; the university must be proactive management provide policy of using Digital University. The administration of any matters which must use the more digital technique. Must create good governance system and the management towards a quality organization and prepare physical plan to develop the university. 4) Guideline for Material and equipment Management; the university shall have the more an investment in worth materials have the equipment enough for the officers. The infrastructure should be ready and should be rent instead of purchase because of easy to manage. 5) Guideline for Information Technology Management; the university shall use the Information Technology System to manage in every activities in order to reduce paper with the same information such system must be sufficient efficient stable and safe. The university should support the use of this system to officers

The objectives of this research were : 1) study the management of academic affairs of private elementary Sarasas Affiliated Schools in Bangkok Area 2) to study the effectiveness of the enhancement of the twelve principal values of Thai people according to the policy of National Committee for Peace and Order of private elementary Sarasas Affiliated Schools in Bangkok area and 3) study the relationship between the management of academic affairs and the effectiveness of the enhancement of the twelve principal values of Thai people according to the policy of National Committee for Peace and Order of private elementary Sarasas Affiliated Schools in Bangkok area. The research sample was composed of 421 school administrators and educational personnels selected through the simple random method. The research instrument was a rating-scale questionnaire. The data were analysed for percentage mean standard deviation and Pearson Product Moment Correlation Coefficient. The research indicated that: 1) the management of academic affairs of private elementary Sarasas Affiliated Schools in Bangkok area as a whole was at high level; 2) the effectiveness of the enhancement of the twelve principal values of Thai people according to the policy of National Committee for Peace and Order of private elementary Sarasas Affiliated Schools in Bangkok area as a whole was at high level; and 3) the relationship between the enhancement of the twelve principal values of Thai People according to the policy of National Committee for Peace and Order and the management of academic affairs of private elementary Sarasas Affiliated Schools in Bangkok area was in the highly positive direction at the significance level of .01.