จำนวน Repository ( 47 )

ความพึงพอใจและประสิทธิภาพในการปฏิบัติงานของพนักงานบริษัท  บริษัท อยุธยา แคปปิตอล ออโต้ ลีส จำกัด (มหาชน) (กรุงศรี ออโต้) ภายหลังการรวมกิจการเข้ากับธนาคารกรุงศรีอยุธยา จำกัด (มหาชน)
ความพึงพอใจและประสิทธิภาพในการปฏิบัติงานของพนักงานบริษัท บริษัท อยุธยา แคปปิตอล ออโต้ ลีส จำกัด (มหาชน) (กรุงศรี ออโต้) ภายหลังการรวมกิจการเข้ากับธนาคารกรุงศรีอยุธยา จำกัด (มหาชน)

The purpose of this study was to investigate the influence of job satisfaction concerning the work performance of Ayudhya Capital Auto Lease Public Company Limited (Krungsri Auto) employees after the merger. The sample consisted of 2468 employees of Ayudhya Capital Auto Lease Public Company Limited (Krungsri Auto Personnel Department 2016). According to Krejcie and Morgan (1970) the samples used in the study were 331 who were asked to provide data through a questionnaire developed by the researcher. Its reliability regarding the Alpha value was .939 and the analysis of the respondents’ data frequency and percentage mean and standard deviation were applied. The analysis of data on the job satisfaction and Krungsri Auto employees’ performance relied on the inferential statistics while the hypothesis was tested by using multiple regression analysis and the results were as follows. The analysis of general education data of the population showed that most respondents were females between 31-40 years old with bachelors’ degrees and were in the entry-level positions for 1-5 years earning 15000 – 30000 Baht. It was found that Krungsri Auto employees’ the work motivation in the overall staff was very high. The highest was the aspect of the work characteristics followed by work success work responsibility work atmosphere salary and welfare and good governance which were all in high levels. However the acceptance aspect was in the moderate level. As for Krungsri Auto employees’ job satisfaction it was found that the satisfaction of employees in terms of the career security work atmosphere good governance salary and welfare were at high level. The job satisfaction on the policy and administration (X6) leadership (X11) opportunities and advancement (X4) relationships with colleagues (X8) and personnel acceptance (X5) could be written as raw score (B) and standard score (Bata) of the multiple regression equation used to predict the satisfaction of the personnel performance that influences the performance of the employees. After the merger Bank of Ayudhya was selected by using the predictive equation as the following raw score. = (Y) 1.138+.201 (X6)+.155 (X11)+.106 (X4)+.142 (X8) + .087 (X5) Suggestions for further research are as follows. 1. Executives should have a clear salary management policy adequate to ensure a stable working atmosphere and organizational commitment. 2. The organization should foster the motivation for better work performance. 3. The organization should ensure the employees’ confidence that after the business merging the employees will also have the same work stability recognized good working conditions and appropriate welfare for the performance.

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The government pharmaceutical organization employees’ opinions towards the waste management
The government pharmaceutical organization employees’ opinions towards the waste management

TThe objective of this independent study was to compare the opinions of The Government Pharmaceutical Organization employees’ towards the waste management within the organization. The participants were classified by personal characteristics of The Government Pharmaceutical Organization employees; and the research instrument used was a questionnaire. The research data applied the statistics included percentage frequency average standard deviation. The research hypotheses were tested by independent sample t-test. One Way ANOVA (F-test) was applied to verify two variables while Scheffe was used to test the research hypotheses among more than two groups of variables. The results of the study revealed as follows. 1. Most of the personnel were males aged between 31-40 years old holding Bachelor’s degrees in the area of production process with 5 to 10 years working experience. 2. Their opinions towards the waste management within the organization were found that the overall picture was rated in the high level in every aspect arranging from the average values of the highest to lowest namely Reuse Recycle and Reduce aspects respectively. 3. The results of the hypothesis testing revealed that the sample personnel of different genders have dissimilar opinions on the waste management within The Government Pharmaceutical Organization on the in the Reuse Recycle and Reduce ง aspects areas with statistical significance at the level of 0.05 and their different educational levels resulted in dissimilar ideas on the waste management within the organization regarding the Reduce aspect at statistical significant at the level of 0.05.

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ความสัมพันธ์ของภาพลักษณ์การรถไฟแห่งประเทศไทยกับการเลือกใช้บริการของผู้โดยสาร : กรณีศึกษาขบวนรถไฟใหม่ 115 คัน
ความสัมพันธ์ของภาพลักษณ์การรถไฟแห่งประเทศไทยกับการเลือกใช้บริการของผู้โดยสาร : กรณีศึกษาขบวนรถไฟใหม่ 115 คัน

The objectives of this research are to 1) study the corporate are to image of the State Railway of Thailand and 2) the image of the service by State Railway of Thailand that is related to the decision to use 115 new passenger train service by one time measure survey patterns of quantitative research and questionnaires as tools to collect data by using a 400 sample of 115 new passenger train at Bangkok station. The statistics that use in the analysis were percentage mean deviation and Pearson’s product moment coefficient of correlation The result shows that the most respondents were males aged between 37 – 46 years graduating with a bachelor’s degree. Occupation of private sector employees with an average monthly income approximately 20001 – 30000 baht traveling by 115 new trains around 1 - 2 times a year and domicile in the southern part of Thailand. There is an opinion on the corporate image of the organization of the State Railway of Thailand in organizational management at a high service level and have opinions on the decision to choose to use 115 new trains in terms of intention interest needs and decisions in choosing to use the service at a high service level for the hypothesis testing it was found that the relationship of the corporate image of the State Railway of Thailand and the selection of passenger services: a case study of 115 new trains have a low level of relationship. The corporate image of State Railway of Thailand in service sector has a moderate relationship.

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การปรับปรุงกระบวนการบริการจัดเก็บภาษาโดยใช้เทคนิคการกระจายหน้าที่เชิงคุณภาพ QFD กรณีศึกษาสำนักงานเทศบาลตำบลขุนแก้ว อำเภอนครชัยศรี จังหวัดนครปฐม
การปรับปรุงกระบวนการบริการจัดเก็บภาษาโดยใช้เทคนิคการกระจายหน้าที่เชิงคุณภาพ QFD กรณีศึกษาสำนักงานเทศบาลตำบลขุนแก้ว อำเภอนครชัยศรี จังหวัดนครปฐม

The objective of this research improve the taxation process service KhunKaew Subdistrict Municipality Office. Quality Function Deployment: QFD is found that the standard of period operating time should be resolved by applying the principle of improving ECRS that reduce the working time of Property tax collection process. There are 6 steps of the testing process and finding the standard time with the 10-cycle times to find out about appropriate number of cycles using the Maytag table at 95% reliability and ±5% precision. The results are found that the appropriate of 13 sub-tasks number cycles times and no more than 10 cycles. Then use the average time to find out determining allowances time for determine standard time. The results after applying the ECRS principle to improve and solve problems in sub-work are found that it can reduce the number of sub-work from 13 works to 11 works and also can reduce the cycle time from 1168.88 seconds down to 633.68 seconds or 45.74%. There are reduce wasting of working process waiting times duplication of work. The result could be applied with another tax collection the similar methods and could be responses the customer requirements.

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ปัจจัยด้านภาพลักษณ์และคุณภาพการบริการที่ส่งผลต่อความภักดี ของผู้ปกครองของเด็กที่ใช้บริการศูนย์สอนว่ายน้ำทารกและเด็กเล็ก
ปัจจัยด้านภาพลักษณ์และคุณภาพการบริการที่ส่งผลต่อความภักดี ของผู้ปกครองของเด็กที่ใช้บริการศูนย์สอนว่ายน้ำทารกและเด็กเล็ก

The purposes of this research were to investigate (1) the image factors affecting parents’ loyalty on the use of BUB in da POOL swimming center for babies and toddlers and (2) services factors affecting parents’ loyalty on the use of BUB in da POOL swimming center for babies and toddlers. Data were collected through the questionnaire responded by 174 parents of the children and analyzed by the frequency percentage mean and standard deviation to analyze information on image factors and service quality that affected the parental loyalty of children using the BUB in da POOL Infant and Child Training Center. Pearson Product Moment Correlation Pearsons Product Moment Correlation Coefficient and Multiple Regression Analysis were applied to analyze the data. The research revealed that the image influenced the loyalty of children’s parents using BUB in da POOL business with the branding image value of 0.422 and the corporate image of 0.330 influencing the parental loyalty of children using the BUB in da POOL at the highest level. While branding image factor did not affect the parental loyalty of the child using the center. The quality factor influenced the parental loyalty of children using the BUB in da POOL Center at 0.422 of with the reliability of 0.184 and the parents’ attention to the ง service quality was 0.234 which influenced the parental loyalty. Responding to the parents of children using the service had the greatest impact on the parental loyalty while the factor regarding its compactness of the services and trustworthiness trust did not affect the loyalty of parents of children who used the center for teaching babies BUB in da POOL.

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