The purposes of this study were to investigate the influence of culture on organizational commitment of operation employees working at a Chulalongkorn university office and to study the influence of good governance on the organizational commitment of the university staff at a university Chulalongkorn office. The samples were 164 employees working at a university office in Chulalongkorn University responding to the questionnaires used as a tool for data collection. This research was descriptive analyzed by parameters percentage mean score (S.D.) multiple regression analysis and multipleregression tests and Pearson Correlation Coefficients. The research result revealed the hypotheses test showing the influence of organizational culture and good governance on organizational commitment of Chulalongkorn university office employees as follows. Organizational culture in the form of the relationship adjustment bureaucracy and success orientation positively agreed with the organizational The purposes of this study were to investigate the influence of culture on organizational commitment of operation employees working at a Chulalongkorn university office and to study the influence of good governance on the organizational commitment of the university staff at a university Chulalongkorn office. The samples were 164 employees working at a university office in Chulalongkorn University responding to the questionnaires used as a tool for data collection. This research was descriptive analyzed by parameters percentage mean score (S.D.) multiple regression analysis and multipleregression tests and Pearson Correlation Coefficients. The research result revealed the hypotheses test showing the influence of organizational culture and good governance on organizational commitment of Chulalongkorn university office employees as follows. Organizational culture in the form of the relationship adjustment bureaucracy and success orientation positively agreed with the organizational commitment in the same direction Good governance in terms of the efficiency effectiveness responsibility transparency rule of law equality participation decentralization and moral and ethics were positively related to the organizational commitment in the same direction Organizational culture and good governance influenced the employees’ organizational commitment of university office operation employees at Chulalongkorn University.

The purposes of this research were to investigate (1) the image factors affecting parents’ loyalty on the use of BUB in da POOL swimming center for babies and toddlers and (2) services factors affecting parents’ loyalty on the use of BUB in da POOL swimming center for babies and toddlers. Data were collected through the questionnaire responded by 174 parents of the children and analyzed by the frequency percentage mean and standard deviation to analyze information on image factors and service quality that affected the parental loyalty of children using the BUB in da POOL Infant and Child Training Center. Pearson Product Moment Correlation Pearsons Product Moment Correlation Coefficient and Multiple Regression Analysis were applied to analyze the data. The research revealed that the image influenced the loyalty of children’s parents using BUB in da POOL business with the branding image value of 0.422 and the corporate image of 0.330 influencing the parental loyalty of children using the BUB in da POOL at the highest level. While branding image factor did not affect the parental loyalty of the child using the center. The quality factor influenced the parental loyalty of children using the BUB in da POOL Center at 0.422 of with the reliability of 0.184 and the parents’ attention to the service quality was 0.234 which influenced the parental loyalty. Responding to the parents of children using the service had the greatest impact on the parental loyalty while the factor regarding its compactness of the services and trustworthiness trust did not affect the loyalty of parents of children who used the center for teaching babies BUB in da POOL.

This research was aimed to (1) study the emotional intelligence perceived organizational support and the organizational commitment of the supporting staff working at Rajamangala University of Technology Phra Nakhon categorized by work fields (2) study the relationship between emotional intelligence perceived organizational support and the organizational commitment of the supporting staff working at Rajamangala University of Technology Phra Nakhon categorized by work fields and (3) to study the influence of emotional intelligence perceived organizational support and the organizational commitment of the supporting staff working at Rajamangala University of Technology Phra Nakhon categorized by work fields. The survey data was collected by a questionnaire from 235 staff working at Rajamangala University of Technology Phra Nakhon. The data analysis relied on descriptive statistics to analyze the frequency and percentage for the general summary of the respondents. Average mean and standard deviation were applied to analyze the data on the level of emotional intelligence the awareness levels of the corporate support and the level of the organizational commitment. Pearsons product moment correlation coefficient was used for the first test and the multiple regression analysis for the second test. The research results were found that Rajamangala University of Technology Phra Nakhon staff’s emotional Intelligence and the support recognition were in high level in the overall. The hypothesis testing revealed the relationship of emotional intelligence the perceived organizational support and the commitment to the organization Rajamangala University of Technology Phra Nakhon staff in terms of norm was low as well as the emotional aspect. The lowest level was the staff persistence. In all commitment aspects the relationship between the overall perceived organizational support was positively related to their organizational commitment which were average concerning the aspects of emotion and persistence. Every aspect was related to the organizational commitment was accordingly positive. The analysis on emotional intelligence and perceived organizational support affected the commitment of Rajamangala University of Technology Phra Nakhon staff at the statistically significant at the 0.05: (1) it was found that psychologically the overall emotional intelligence did not affect organizational commitment (P = 0.065). The overall perceived organizational support had a psychological influence on the organizational commitment (P = 0.000) with B value of the perception of organizational support at 0.048 meaning that if the perceived support of the organization increases one unit of psychological commitment there will be. an increase of 0.048 persistence; (2) the commitment concerning the persistence revealed that the overall emotional intelligence did not influence the of organizational commitment (P = 0.445) and the overall perceived organizational support Influenced the organizational commitment with the persistence (P = 0.000) as the B value of the organizational support was 0.057 meaning that if the perception of the organization support increase for one unit the persistence will constantly increase at 0.057; (3) the organizational commitment relating to the norm aspect revealed the overall f emotional intelligence affected the organizational commitment (P =0.003) with the B value of the emotional intelligence at 0.015 meaning that if one unit of the emotional intelligence increases there will be 0.015 increase in the norm aspect. The overall perceived organizational support influenced the organizational commitment in the aspect of norm (P = 0.000) with the B value on the perception of organizational support of 0.059 meaning that if the perceived organizational support increases for a unit there will be an increase on the norm aspect at 0.059.

The purposes of the study were to explore success of the organizations which applied Balanced Scorecard to assess the performance and also investigate factors affecting successful implementation of the balanced scorecard of companies in Bangkok metropolitan. The data were collected from the samples which were organizations in production industry registered with Federation of Thai Industries up to 2010 by means of 400 copies of the questionnaire and analyzed by the frequency distribution percentage distribution standard deviation Pearson Product Moment Correlation Coefficient and Multiple Regression Analysis. The result showed that factors that influenced the implementation of the balanced scorecard in the organizations were factors regarding working process organizational structure and conflicts respectively.

This study aims to survey the demand of the sub district administrative staffs in Phitsanulok province for self-development about administrative knowledge. The result showed that the essential knowledge for administration in the sub district administration organization requested via staffs was divided into 7 aspects. Knowledge development in financial accounting and taxation computer management profession education public health and environment was in the high level requirement whereas they have a medium level need for marketing knowledge improvement. Computer and the Internet were the highest requests. The follow was the knowledge about waste management. The effective and proper methods for knowledge development should be two day workshop in weekday (Monday to Friday) and the most available time was daytime (08:00–16:00). The speakers should be the government or public organization rather than private sector. The most proper total budgets (including food drink and documents) for workshop ranged from 500–1000 baht.