The purposes of this research were: 1) to study the personal factors of consumers for choosing local restaurants in Phuket Province 2) to study the consumption factors of local restaurants in Phuket Province 3) to study the factors of marketing mix in the local restaurants in Phuket Province 4) to compare the level of importance of the marketing mix factors in the local restaurants in Phuket Province classified by personal factors of respondents 5)to compare the level of importance of the marketing mix factors in the consumers use of local restaurants in Phuket Province classified according to the use of local restaurants and 6) to present guidelines for local restaurant development in Phuket Province. A sample group of 400 people and local restaurant operators in Phuket has 16 cases. The research instruments are questionnaires and interviews. The statistical techniques used for data analysis were frequency percentage mean standard deviation one-way analysis of variance and analysis of descriptive data. The research found that: 1) most consumers were female aged 36-40 years with a bachelors degree being a private company employee with an estimated income of 10001–20000 baht and they resided in Phuket. 2) As for the reasons of choosing to use local restaurants it was found that most of the consumers chose to consume local food because of their unique identity and difference from conventional food. The most common food consumed was Hokkien fried noodles. The main course and side dishes commonly being consumed was Stir Fried Liang Bai with Shrimp Roe and a popular savory snack was Hu Shae sweet snacks were using Gosui and a popular dessert was Oh Aew. Most people consumed local food once a month and was paying approximately 901- 1300 baht for each meal. 3) Consumers valued the overall marketing mix at a high level. The determinants were in descending order local food price construction personnel and physical presentation and distribution service marketing promotion. 4) Comparing the level of importance of the marketing mix factors in consumers’ selection of local restaurants in Phuket Province found that gender age education level occupation monthly average income and different residences put importance on the factors of marketing mix with no difference except the gender was not different with statistical significance at the .05. 5) Comparing the level of importance of the marketing mix factors in consumers’ selection of local restaurants in Phuket Province found that the reasons for consuming local food popular types of local food popular local food items frequency of local food consumption and the cost of consumption per time were different. Paying attention to the factors of marketing mix there was no statistically significant difference at the .05 level. And 6) guidelines for local restaurant development in Phuket Province were to select raw materials directly from the producer sources in order to maintain freshness and quality. In addition a standard price threshold should be set and suitable for the quality of local food and so do distribution channels. There could be an online order and advertising through various media such as websites or other media in order to disseminate customers to know more about restaurants. In addition there should be a focus on training employees to recognize the importance of service and on educating employees about service skills. At the same time the restaurants should be designed to be unique easy to remember and technology should be adopted for example in the matter of receiving food orders to achieve accuracy speed and error prevention.

The purposes of this study were to investigate 1) population factors 2) behavior of service users 3) opinions on marketing mix 4) compare the consumer behavior classified by their demographic factors and 5) compare their opinions on marketing mix classified by their demographic factors. The sample group of the users of badminton court of White House was 412 people who were asked to respond to a questionnaire designed to collect the research data. The data analysis applied frequency distribution tables percentage mean standard deviation and inference statistical data. It was found that the consumers decided to use the court service at White House Badminton court more than 6 times with the individual three hours of each use and with usually groups of two. Mostly reasons for using the service were for being healthy and most users brought their own equipment. They normally rented or bought the equipment and other things such as the badminton rackets socks or water at the court. The Marketing mix affecting the decision-making behavior of choosing to use the White House badminton court was the standard of the equipment for its acceptable price. In term of the distribution channel it was found that the users appreciated convenient parking facilities. For the promotion of marketing it was found that the advertisements were interesting and came in a variety of ways. In terms of People Marketing the service efficiency was found to have encouraging personality and in terms of the physical characteristics it was found that the use of the service was appropriate and the service process was quickly delivered in time.

The purpose of this research was to 1) study the behavior of mobile banking users of the Government Savings Bank 2) to study the quality of mobile banking services of the Government Savings Bank 3) to study the relationship between service quality and service behavior of mobile customers of GSB Uthai Branch and Pratunam Indra Branch. Phra Nakhon Si Ayutthaya is the five aspects of concrete services. Reliability. Customer Response Confidence in the customer. To know and understand customers Considered by basic data by sex age educational level occupation income per month. The sample used in the study was from the people who came to the mobile banking service of the two savings banks using the convenient sampling method of 140 persons. The instrument used to collect the data was a questionnaire to check the accuracy of the content from the instructors. Consult Statistics used in data analysis were descriptive and inferential statistics ie percentage mean and standard deviation. The study found that: 1) Type of service Frequency of service usage Date of service Time to use the service. Type of service Most people use the deposit-withdrawal service. Frequency of service usage Most people use the service once a month. Date of service Most people use the service Monday. Time to use the service. 2) The quality of mobile services of the Government Savings Bank Uthai Branch and Pratunam Indra Branch. All 5 areas of Ayutthaya have quality of service. Stay in good 3) The relationship between service quality and customer service behavior of mobile banking customers. Uthai branch and Pratunam branch Indra Phra Nakhon Si Ayutthaya Province has a relationship in the opposite direction.

This paper was a survey research with the objectives 1) to compare the differences of demographic characteristics; 2) to measure the service satisfaction and; 3) to study the impact of marketing communication on the service satisfaction toward the K - Cyber Banking of consumers in Bangkok. The sample population was people at age between 20 - 60 years old who lived in Bangkok and used the K - Cyber Banking service provided by Kasikorn Bank through www.kasikornbank.com. The research based on the respondents’ feedback received through distributed research questionnaire. The analytical statistics included mean percentage frequency distribution standard deviation and the statistics on the hypothesis testing included value testing one-way analysis of variance and the “Enter Multiple Regression Analysis”. The research results found that most of the respondents were married female at age 30 - 39 years old obtained bachelor degree worked as employees of private organizations with an average of THB 20001 - 30000 of monthly income. From the hypothesis found that 1) the differences in consumers’ demographic characteristic i.e. age education career average monthly income caused the differences in service satisfaction of the K - Cyber Banking with statistically significant at .05 excepted gender and marital status which did not cause any differences and; 2) marketing communications affecting Bangkok consumers’ satisfactions with the K - Cyber Banking was statistically significant at .05 with the two factors that included public relations (increased by 15.60%) and sales promotions (increased by 11.40%).

The study on beauty salon users’ decisions and behaviors in Maung district Nonthaburi was aimed to (1) investigate the beauty salon users’ personal factors (2) explore their decision levels (3) look into their behaviors (4) compare the decision levels according to the personal factors and (5) examine the relationship between the personal factors and the behaviors. The samples in this study were 400 beauty salon users’ selected through non purposive sampling nonprobability sampling and quota sampling. The questionnaire was administered to obtain data and the statistics used to analyze the data were frequency distribution percentage distribution mean standard deviation t-test and One-way ANOVA. Cross-Tabulation was applied using statistical package for social science. The study results revealed that most of the samples were single females ranging from 20 to 30 years of age holding bachelor degrees. Most of them were employed by companies with the average income salaries ranging from 5000 to 10000 Baht. The data analysis indicated that the decision level towards marketing mix factors of the 400 beauty salon users was high; and in terms of their behaviors concerning the use of the beauty salon showed that they went to the salon mostly to have their cut and set with the minimum of 500 baht payment. The purpose of going there twice to three times per month was to promote their personality and gain more confidence. They normally went there in the evening (from 4 pm. – 7.00 pm.) spending one to two hours and paying with cash. The personal factors of the beauty salon users affected the level of decisions made to go to different beauty salons. The personal factors of the beauty salon users related to the behaviors of the beauty salon use.