The learning of Educational Quality Assurance topic has been important for students and educators. The nature of the topic has more complex contents of key performance index (KPI) and students are asked to learn by following the text books. Consequently the topic is not interested and the students and teachers lack of interaction during learning on the topic. Therefore this study developed the multimedia Educational Quality Assurance to provide a self-study and to enhance students’ understanding in this matter more. The sample group consisted of 60-third year undergraduate students on Technical Education learned Quality Assurance course. The results of this study shows that participating students have post-test score more than pre-test score significantly with the confidence level of 95% and have learning progression (normalized gain =0.62) implying that they could learn more with the developed multimedia. Moreover they get high satisfaction (4.52) with the developed multimedia.

The purpose of this research is to develop learning package for an operating system course on process status for undergraduate students majoring in computer engineering. The technique of creating the cartoon story for difficult content is used to compare the process status and the steps of buying meals to enhance students’ understanding of process management. The participants are divided into two groups; the control group learning with the traditional method the experiment group learning with the learning package. The research result was that the achievement of the experimental group was higher than the control group. In addition the students were interested in learning and the students’ satisfaction is at the high level.