Today many organizations are facing problems with generational differences in the workplace. Problems can arise from differing mindsets and communication styles of workers born in different eras. They are different in view of thoughts expectations and attitudes between generations. Generation gaps become frictions and obstacles to workplace communication resulting to company performance and lower productivity. Generation Gap Management in organization is therefore the important role. It is necessary for the Human Resource Department who is the main duty to generate effective management strategies to cope with multi-generations’ characters and their behaviors. The objective of this article is to review of related literatures in terms of its advantages and impact based on the study about multi-generation conducted by academician in western countries and Thailand. It found out those different perspectives in each generation promotes respect for diversity and fosters cohesiveness within the workplace. Acknowledging and incorporating the values ideas and perceptions of each one can have a positive impact on the climate with creativity and productivity increase. Therefore working in the generational mix can be efficiently applied to Human Resource Management including human resource planning recruitment and selection human resource development performance appraisal and employee retention. This will mitigate potential conflict between generations. In the meantime they are able to work together side by side which resulted to business growth successfully.

Human resource is nowadays an important thing to every organization. Human resource is the main key to drive the organizations to achieve their objectives effectively and efficiently. Many organizations have thus started to realize the importance of human resource management because creating or developing all personnel of the organization seems to be the capital development which is the most important part of the organization namely Human Capital which can create value and a tremendous competitive advantage to the organization. In this article thus the author focuses on describing human capital management (HCM) in terms of meaning characteristics importance evolution and trends in human capital management.