The objectives of this research are to study perception and satisfaction of using activity transcript of RMUTP students and staffs and study troubles and problems recommended and guidelines for improving activity transcript by doing the random sampling of 394 persons including of 367 RMUTP students one-year levels from 9 faculties in 2557 semester who are studying bachelor degree and 27 RMUTP staffs from 9 faculties. Tools for collecting data are questionnaires on perception and satisfaction of activity transcript by choosing one answer from multiple choices with 5 rating scales and Open Ended questions. Analyzing data by using ready-made computer program SPSS for descriptive statistic; frequency percentile mean standard deviation and inferential statistics; t-test One-way ANOVA and analysis method. All test statistics is statistically significant at 0.05 levels. The results can be summarized as follows: 1. General information of answerers discovered that most students are male = 56.7% studying in 4 - 5 years curriculum bachelor degree = 84.2% and most students are faculty of Business Administration = 38.4%. Staff using specific questionnaires discovered that most staffs are female = 51.9% and to be under faculty = 11.1%. All of answerers status are students = 93.1% and students under faculty of Business Administration = 36.5% 2. Basic knowledge of Activity Transcript are discovered that most students = 52.71% are correct. The topic that most students got correct answer is Item 2) “Number of activities and number of hours activities of students who are studying in 4 - 5 years curriculum bachelor degree must attend?” = 67.6%. Most of staffs = 64.08% are correct. The topic that most staffs got correct answer is Item 6) “What kind of sources that students can attend activities?” = 96.3%. All of answerers (students and staffs) = 53.48% are correct and the topic that most got correct answers is Item 6) “What kind of sources that students can attend activities?” = 69.3%. 3. Satisfaction of students towards Activity Transcript of RMUTP when considering side by side discovered high average is structure of Activity Transcript = 4.13 and moderation is benefit of Activity Transcript = 4.13 and low average is student activity information system of Activity Transcript = 4.03. Satisfaction of staffs towards Activity Transcript of RMUTP when considering side by side discovered high average is structure of Activity Transcript = 4.08 and moderation is benefit of Activity Transcript = 4.07 and low average is student activity information system of Activity Transcript = 3.96. Satisfaction of answerers (students and staffs) towards Activity Transcript of RMUTP when considering side by side discovered high average is structure of Activity Transcript = 4.13 and moderation is benefit of Activity Transcript = 4.12 and low average is student activity information system of Activity Transcript = 4.02. 4. Comparison of average scores for the satisfaction of using Activity Transcript of RMUTP students and staffs classified by sex curriculum faculties and status discovered that students with different sex and faculties were satisfied towards Activity Transcript of RMUTP is different. Students with different curriculum were satisfied toward Activity Transcript of RMUTP is not much different. Staffs are different sex were satisfy towards Activity Transcript of RMUTP is not much different. Staffs from different faculties were satisfied towards Activity Transcript of RMUTP is different. In addition students and staffs with different status were satisfied towards Activity Transcript of RMUTP is different. 5. Suggestion: students and staffs more than half were perception of using Activity Transcript and overview of satisfaction toward Activity Transcript is high level. However when considering side by side and suggestion discovered structure of Activity Transcript is also decrease number of activities and number of hours activities in each curriculum for suitable structure and not impact to education. In addition presently activities created by faculties and university is not much sufficient and varieties for students. Student activity information system should be more promoted and adequate equipment for record number of activities is required. Moreover Student activity information system should be more stable accurate and efficiency for Activity Transcript of RMUTP to continuously maintain development of better quality and effectiveness.

This study was aimed to explore opinions of electronic correspondence officials to study their satisfaction level toward electronic correspondence and to investigate effectiveness level of electronic correspondence officials working at Royal Aide-De-Camp Department. The population was 25 officials who worked at electronic correspondence office of Royal Aide-De-Camp Department. The data were collected in January 2015 and analyzed by a computer software program using the frequency distribution percentage distribution mean ( ) and standard deviation( ). The result of the analysis revealed high level of opinions of 25 electronic correspondence officials working at Royal Aide-De-Camp Department that most of the respondents were male noncommissioned officers ranging from 29 to 39 years old with bachelor’s degrees and having two to five years’ experience or more. They were based at military logistics office. Also their satisfaction toward electronic correspondence was relatively high as well as the effectiveness level. As for problems of electronic correspondence male officers were found having more trouble on insufficient number of computers and their frequent deficiencies and slow downloading. The highest scores were from the users’ satisfaction caused by convenient work facilitation and time saving. In terms of effectiveness most respondents thought that the system was computably accurate and complete with the effective users’ verification system backup system data protection and simple and swift computation. Future studies should be done to electronic correspondence performance between different workplaces such as the electronic correspondence of Royal Aide-De-Camp Department and Ministry of Defense Deputy office in order to compare problems opinions and effectiveness of different electronic correspondence offices.

The purpose of this research was to assess the knowledge and understanding utilization and satisfaction of students toward learning activities in flower arrangement subject. The research sample was 93 of the first year students majoring in Home Economics Business Administration and studying the flower arrangement subject in the second semester of the academic year 2013. The research methodology was the rating scale questionnaire. Data were processed and analyzed by frequency percentage and mean. For the assessment of the students’ knowledge and understanding toward learning activities based on Thailand Qualifications Framework in flower arrangement subject it was found that for the numerical analysis skills communication and information technology skills it was at the high level with the mean of 3.90. For the knowledge it was at the high level with the mean of 3.82. For the ethics and moral it was at the high level with the mean of 3.79. For the cognitive skill it was at the high level with the mean of 3.78. For the interpersonal skill and responsibility it was at the high level with the mean of 3.70. For the psychomotor skill it was at the medium level with the mean of 3.42. For the assessment of the students’ utilization toward learning activities based on Thailand Qualifications Framework in flower arrangement subject it was found that for the interpersonal skill and responsibility it was at the high level with the mean of 4.20. For the knowledge it was at the high level with the mean of 3.92. For the numerical analysis skills communication and information technology skills it was at the high level with the mean of 3.84. For the ethics moral and it was at the high level with the mean of 3.77. For the psychomotor skill it was at the high level with the mean of 3.66. For the cognitive skill it was at the medium level with the mean of 3.44. For the assessment of the students’ satisfaction toward learning activities based on Thailand Qualifications Framework in flower arrangement subject it was found that for the interpersonal skill and responsibility and the ethics and moral it was at the high level with the mean of 3.98. For the knowledge it was at the high level with the mean of 3.81. For the numerical analysis skills communication and information technology skills it was at the high level with the mean of 3.72. For the cognitive skill it was at the high level with the mean of 3.56. For the psychomotor skill it was at the medium level with the mean of 3.52.

This research had the objectives to 1) study of the achievement in electronic document system for using in Rajamangala University of Technology Phra Nakhon 2) study the factors what they affect to satisfaction for electronic document system in Rajamangala University of technology Phra Nakhon 3) suggestion an improvement plan for these achievement system to develop and improve the relevant systems. The official workers in Rajamangala University of Technology Phra Nakhon were concerned in electric document system as 238 persons. The analytical data were Frequency Percentage Mean Standard Deviation t-test analysis Reliability of questionaires and One Way Analysis of Variance. The results shown as the satisfactions level in efficiency system Information system quality control system and management system were very good. The comparison of 2 samples groups by t-test at 95% confidence as the group who need the hard copy documents and useless documents with t-test at. The results were not different in the efficiency level information technology system and data management. The results more than 2 sample groups were analyzed by ANOVA at 95 % confidence. The result showed the satisfaction in the present position working of the samples as the instructors document official or relevant official and the other official was not different whereas the satisfaction in information technology was different. In addition the satisfaction of electronic document system was not different for the official in general education and management duty.

The study is on “Satisfaction to Marketing Communication Tools : A Case Study of Business Organization of the Office of the Welfare Promotion Commission for Teachers and Educational Personal (BOWT)”. The aims of the study were (1) to study the level of exposition on education information as well as the level of satisfaction of marketing communication tools of BOWT (2) to compare the satisfaction towards marketing communication tools of BOWT among groups with different demographic characteristics and (3) to study the relationship between the exposition of education information and the satisfaction towards marketing communication tools of BOWT. The method of data collection had been carried out through questionnaire survey. The sampling groups consist of 400 teachers professors and instructors. The findings showed that the sampling groups received information on education at the moderate level. The highest exposition level is on general education information followed by information on production and distribution of BOWT goods and general information respectively. The satisfaction towards marketing communication tools in general was rated as “high”. For different marketing communication tools the highest level of satisfaction was rated on sale representatives who gave any information at the ( ง ) point of purchase of BOWT. The high level was rated on leaflets and catalogues. The low level was rated on newsletter or “Suksapan News” which was sent through postal mails. Moreover it was found that certain factors include age level of education employment duration office agencies/units and monthly income affected the satisfaction towards marketing communication tools with statistical significance at 0.05 level. The overall information exposition was in line with the satisfaction towards marketing communication tools at the “high” level. Also it was found that marketing communication tools through website (www.suksapan.or.th) poster / banner leaflet / catalogue newsletter of “Suksapan News” BOWT training programs and public relation news affected the exposition of education information in 3 areas i.e. general education information production and distribution of BOWT products and other general information. The marketing communication through sale representatives of BOWT affected the exposition of education information in 2 areas i.e. general education information as well as information on production and distribution of BOWT products.