The purposes of this research are to study the customers’ satisfaction to the services at TRUE-shop in Future-Park Rangsit to compare the customers’ satisfaction to the services at TRUE-shop in Future-Park Rangsit and to collect suggestions from the customers’ satisfaction to the services at TRUE-shop in Future-Park Rangsit classified as per personal factors. The sampling groups being used in the study are 400 customers using services at TRUE-shop in Future-Park Rangsit. Information were gathered by questionnaires and data were analyzed by Statistical Value Percentile Average Standard Deviation Chi-Square Analysis for Testing Relationship and Statistical Independent Sample t-test and One Way ANOVA methods whenever significant statistical differences were encountered using LSD for testing in pairs. The result of the study showed that the customers’ satisfaction to the services at TRUE-shop in Future-Park Rangsit were at the high level in every criteria. The sampling group were satisfied firstly with the factor of process followed by the factor of marketing promotion and lastly factors of production and physical presentation. And the hypothesis testing indicated that the sampling group with different level of education showed the different level of satisfaction to the services at TRUE-shop in Future-Park Rangsit with statistical significance of 0.05

The purpose of this research is to develop learning package for an operating system course on process status for undergraduate students majoring in computer engineering. The technique of creating the cartoon story for difficult content is used to compare the process status and the steps of buying meals to enhance students’ understanding of process management. The participants are divided into two groups; the control group learning with the traditional method the experiment group learning with the learning package. The research result was that the achievement of the experimental group was higher than the control group. In addition the students were interested in learning and the students’ satisfaction is at the high level.

ปัจจุบันการเปลี่ยนแปลงของสังคมและความเจริญก้าวหน้าทางเทคโนโลยีมากขึ้น มหาวิทยาลัยเทคโนโลยีราชมงคลพระนคร คณะวิศวกรรมศาสตร์ ซึ่งเป็นสถาบันอุดมศึกษาด้านวิชาชีพและเทคโนโลยี จึงดำเนินการศึกษาปัญหาและความต้องการของนักศึกษาที่มีต่อการจัดการศึกษาของคณะ เพื่อใช้เป็นแนวทางในการปรับปรุงและพัฒนาการเรียนการสอนและสิ่งอำนวยความสะดวกต่างๆ ในการจัดการศึกษาให้มีคุณภาพยิ่งขึ้น และเป็นไปตามความต้องการของผู้เรียนโดยใช้กลุ่มตัวอย่างในการวิจัยได้แก่นักศึกษาคณะวิศวกรรมศาสตร์ ระดับปริญญาตรีปีการศึกษา 2551 จำนวน 450 คน จำแนกเป็นนึกษาชั้นปีที่ 1 จำนวน 167 คน ชั้นปีที่ 2 จำนวน 121 คน ชั้นปีที่ 3 จำนวน 75 คน ชั้นปีที่ 4 จำนวน 87 คน โดยแจกแบบสอบถามจำนวน 450 ชุด และได้รับแบบสอบถามคืนในฉบับสมบูรณ์ จำนวน 450 ชุด คิดเป็นร้อยเปอร์เซ็นต์ของจำนวนผู้ตอบแบบสอบถามทั้งหมด ค่าคะแนนเฉลี่ยวิเคราะห์ข้อมูลโดยใช้โปรแกรมคอมพิวเตอร์สำเร็จรูป SPSS การแจกแจงความถี่และร้อยละ ส่วนเบี่ยงเบนมาตรฐาน (S.D.) การทดสอบค่ามี (t-test)

Advertisement and admission of target applicants who will be new undergraduate studentswill help to reduce costs promote or recruit off- campus as well. The decision tree Technique can be used to develop models to forecast numbers of new students in the classification rules for accuracy. It helps to decide on the form and place in admission of new students to meet the target even more. The seven models developed by using the rules of classification techniques decision trees were built and tested with different sampling methods: 3 models of k-fold cross-validation 3 models of percentage split and a model of training set and test set. The study result for forecasting new students via model developed by training set and test set method is higher performance than model developed by other methods. It was shown that the efficiency was 94% the precision was 94.3% the recall was 94% and the F-measure was 93.7%. Thus this model is accurate in forecasting numbers of new students using the classification rules with decision tree technique.

Nowadays the Thailand automotive industry widely grows. Brakepad is one of the automotive productions that role to automotive industry because it is the most critical security parts. Consequently testing products for quality are extremely requested. However the equipment and function tests are not enough and are also high cost so it cannot supports to the automotive industry development. In this work the initiation and design of frictional test were carried out. The testing procedure is referred to The special test jigs for friction measurements JIS K7125[5] and Clutch facings for automobiles JIS D4311[6].A study of the frictional test emphasize on the static friction(l-ls) and kinetic friction(l-lk) in different condition. There are 3 specimens of brake pad supported by the industry company. These specimens were test and compared between the pin on disks result and the friction testings result. The two-sided results from the analysis correspond but the pin on disks friction coefficient is more than the friction testings friction coefficient by 19.56%. Moreover the coefficient of friction tends to follow the temperature. Besides the static friction(l-ls) is likely more than kinetic friction(l-lk) and will be high difference in high pressure condition.